Refund

Refund Policy

Use this guide from Cirkul to review returns, exchanges, and refunds.

What Cirkul customers should know about order problems
For Cirkul customers at cirkulto.shop, this section explains order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Cirkul: refund timing
This refund timing section covers orders and visits through cirkulto.shop for Cirkul. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Cirkul customers should know about eligibility
For purchases made through cirkulto.shop, Cirkul applies the following guidance on eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Details from Cirkul on starting a request
The following starting a request guidance applies to the Cirkul storefront at cirkulto.shop. When requesting a return or exchange, contact us at Support@Cirkulto.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Cirkul to condition of returns
The following condition of returns guidance applies to the Cirkul storefront at cirkulto.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Cirkul: support
For purchases made through cirkulto.shop, Cirkul applies the following guidance on support. For return or exchange assistance, contact Support@Cirkulto.shop or 6192796273.

Our approach at Cirkul to exceptions
Cirkul publishes this exceptions guidance for customers using cirkulto.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulto.shop
Phone: 6192796273
Physical address: 607 Platte River Ct, San Jose, California, 95111, United States